Privacy Policy

This Privacy Policy outlines how your information is collected, used, and protected when you visit this website. By using this website, you agree to the practices described in this policy.

Analytics

We use GoatCounter, a privacy-focused analytics service, to count visits. It records which pages are visited, the website that sent you here, your browser and operating system, your screen width, your language, and your country, and keeps these only as totals. It does not store your IP address, set cookies, or keep anything on your device. This helps us find problems on the site and see which parts of the guide people use. GoatCounter stores this data on servers in Finland and Germany and does not share it with any other third party. You can read GoatCounter's privacy policy.

Contact form and email

When you send a message through our contact form, we collect the name, email address, and message you enter. The form sends your message to the collective's email through Cloudflare (see Hosting, below) and Resend, an email service that processes data in the United States. Your message is not stored on this website. Resend keeps a record of each message it sends for 30 days. You can read Resend's privacy policy.

When you email us directly, we receive your email address and whatever you include in your message. Email sent to info@immunoinclusivityinopera.ca passes through Cloudflare (see Hosting, below), which forwards it to Opera Mariposa and Essential Opera without keeping a copy.

Only the people who answer the collective's email can read your message. We do not share or sell it to third parties unless you give us explicit permission, or if required by law.

Event registration

Registration for our events, such as the project launch webinar, goes through Ticket Tailor, a ticketing service run by Zimma Ltd in the United Kingdom. Opera Mariposa, one of the organizations that created this resource, runs the box office and receives the registrations.

When you register, Ticket Tailor collects your name, your email address, and your answers to the registration questions, including any access needs you choose to share. Ticket Tailor processes this for Opera Mariposa in the United Kingdom and the European Economic Area. We use it only to send you the event link, important updates about the event, and the follow-up links described below, and to arrange the access you ask for. These emails come through Ticket Tailor, and we never use them for news or marketing. Only the people running the event can see your registration.

Registering does not add you to any mailing list. At checkout, you can choose to join Opera Mariposa's event email list, Essential Opera's, or both, by checking a box. If you leave the boxes unchecked, you get only the event emails. If you join a list, your name and email address go to that organization's list on Mailchimp, an email service run by The Rocket Science Group LLC, part of Intuit, in the United States. You can unsubscribe at any time with the link in any email from that list. You can read Mailchimp's privacy statement.

After an event, we may email registered attendees a link to the recording on YouTube, and a link to an optional feedback survey. Unless otherwise specified, surveys are anonymous and do not collect your name or email address. Some questions, all optional, may ask which province or territory you live in and whether you belong to certain communities our funder asks about. We are currently using Google Forms for surveys; Google, a company in the United States, runs Google Forms and receives technical information such as your IP address when you open the survey. You can read Google's privacy policy. A text document of the survey questions will also be provided to those who face barriers to using Google Forms, or who prefer not to use it.

Where a page shows Ticket Tailor's registration form, the form loads from Ticket Tailor's servers as soon as you open the page, even if you do not register. Ticket Tailor then receives technical information such as your IP address and the type of browser you use, and may set a cookie that its security service, Cloudflare, uses to check that a visitor is a person and not an automated program. You can read Ticket Tailor's privacy policy.

Hosting

This website is hosted by Cloudflare, a company headquartered in the United States. Cloudflare delivers each page from its network of servers around the world, usually from the one closest to you. Like any web host, Cloudflare receives technical information with every visit, such as your IP address and the type of browser you use, in order to deliver the page and protect the site from attacks. As a U.S. company, Cloudflare may be subject to U.S. laws, including the U.S. CLOUD Act, that could require it to disclose this information to U.S. authorities. You can read Cloudflare's privacy policy.

Third-party links

Our website contains links to third-party websites. These websites are not operated by us, and we are not responsible for their privacy practices. Please review the privacy policies of any third-party sites before providing them with any personal data.

Content from other companies

Apart from GoatCounter, which counts visits, and Ticket Tailor's registration form on event pages, both described above, this website does not embed videos, maps, or other content from other companies. Its other pages, fonts, and images all come from this website. Links to videos, such as on YouTube, take you to that company's own site.

Security of your data

We use industry-standard security measures to protect the data we collect. While no system is 100% secure, we take appropriate precautions to safeguard your personal information from unauthorized access, use, or disclosure.

Retention of personal information

We retain personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the information is no longer needed, we will securely delete or anonymize it.

Compliance with Personal Information Protection and Electronic Documents Act

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA), which governs the collection, use, and disclosure of personal information in Canada. We are committed to protecting the privacy of your personal information in accordance with this law.

Purpose of data collection

We collect your personal information for specific purposes, including those listed above. We will not use your personal information for any purpose other than what is disclosed at the time of collection.

Consent

By registering for an event, joining a mailing list, or sending us a message through our contact form or by email, you consent to the collection and use of your information for the purposes outlined in this Privacy Policy. You can withdraw your consent at any time by contacting us, and we will stop using your information for those purposes.

Access and correction of personal information

Under PIPEDA, you have the right to access your personal information held by us and request corrections if it is inaccurate or incomplete. To access or correct your information, please email info@immunoinclusivityinopera.ca.

Privacy questions

Please send any privacy questions or concerns to info@immunoinclusivityinopera.ca.

Data breach notification

In the event of a data breach that poses a real risk of significant harm to individuals, we will notify affected individuals and the Privacy Commissioner of Canada, as required by law.

Changes to this privacy policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Please check this page regularly for the latest information.

Last updated: November 2, 2026