- Improve indoor air quality, working to meet ASHRAE standard 241 (airborne illnesses) and ASHRAE 44 (wildfire smoke) (See: 4.2 Cleaning the air)
- Share clean air specs publicly (e.g., in accessibility info, venue tech specs)
- Implement a fragrance/scent-free policy
- Use informed substitution to choose “greener,” less- or non-toxic cleaning products
- Make masks available (preferably N95s) to patrons and staff
- Share immuno-inclusivity info and expectations (e.g., via signage, website, rental contracts)
- Train staff in health, safety, and accessibility measures and protocols (usage, audience support, accommodations, incident response)
- Use capacity limits and crowd control to reduce overcrowding
See: 4.1 Checklists
Ticketing
- Provide “know-before-you-go” reminders in advance emails
- Have a clear refund/exchange policy and direct patrons to stay home if sick
- Provide fields for patrons to share access needs, and a contact point for questions, concerns, or voluntary illness exposure notification