Communication and training

In Canada, workers have the right to know about possible job-related hazards, and employers must provide information and training.^{Footnote 223} Providing accurate information is key to addressing misinformation,^{Footnote 224} and increased, ongoing knowledge-sharing about COVID-19 is a top call to action from Canada's immunocompromised community.^{Footnote 225}

Making communications accessible

Everyone has a right to access information about health, safety, and accessibility. Consider things like:

• Content accessibility: captions, image descriptions, plain language, and more
• Multiple formats: large-print, digital, or plain text information for screen readers and translation tools; audio, images, video and more
• Language needs: including sign languages

Immuno-inclusive language

It’s important to use accurate, inclusive language that doesn't minimize harm or hazards, dismiss marginalized groups, or individualize collective problems. For example:

• Frame issues like COVID-19 and climate change as current and ongoing, rather than referring to them only in the past tense or future tense^{Footnote 226}
• Emphasize collective care, community responsibility, and employer duties to provide a safe and healthy workplace, instead of framing health & safety measures as personal or individual
• Instead of framing “at-risk” people as a small minority, refer to “higher-risk” or “disproportionately at-risk” people or higher-risk environments, while being clear that everyone can be at risk from immune-related hazards
• Say a worker “was hurt by” a workplace hazard, not that they “hurt themself”